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creating comfortable environments to exceed your expectations


Our Story

A HISTORY OF SUCCESS BUILT ON STRONG FOUNDATIONS

The history of Archer Concepts dates back to the mid 1900’s, when founder Brian Don began crafting timber in to beautiful dining chairs and tables in the small town of Kaiwaka in Northland for the domestic industry and also exporting to Australia.  As time moved on, Brian’s three sons Graeme, Russell and Mark took over as Directors and in the early 2000’s saw the increasing need of specialised quality, functional and NZ made furniture for the Agedcare, Healthcare and Retirement market.  Our in-depth understanding of the specialised requirements of this market expanded rapidly as did our range and clients and soon saw us venturing into the Hospitality & Accommodation sector and then the specialised Medical industry. 

Using our 30 plus years experience has seen the business develop into today’s successful group of three divisions – Archer Hospitality, Archer Care and Archer Medical.  We’re still the same company with the same owners and the same mission being to create comfortable environments by helping the care and hospitality sector deliver the best possible experience and care to their clients with safe and comfortable furniture solutions.

But, while much has changed, the foundations of the company have been built on delivering the small things that make a big difference to you, our clients.

We understand the needs of our clients and appreciate that purchasing furniture may only be a small part of their job.  That’s why we endeavour to make this as simple as possible.

From Soft seating, Dining chair and tables, bar furniture, rooms furniture and outdoor furniture to office furniture, we have an extensive range of furniture to meet the hospitality and accommodation requirements.  Our understanding  of the hospitality environment allows us to guide you, our clients through their purchasing decisions and ensure they choose furniture that is correct for them in both staff and client needs and budget requirements.

Creating comfortable environments.

Helping the hospitality sector deliver the best possible client experience with high quality and comfortable furniture solutions.


Our Team

Graeme Don
Director

Russell Don
Director 

Mark Don
Director

Lionel Don
Client Development Manager - Archer Hospitality

Lance Don
Factory Team Leader

Bradley Don
Client Development Manager - Archer Care 

Reuben Don
Client Care Specialist – Archer Care 

Kingsley Don
Procurement | Client Support Specialist - Archer Hospitality

Fraser Don
Programmer

Stuart Foster
Client Care Specialist - Archer Medical

Genevieve Don
Executive Assistant

Renee Don
Client Care Specialist


Our Mission & Values

MISSION STATEMENT

To inspire and enhance everyday life of society by creating comfortable environments to exceed expectations.

ARCHER VALUES

INTEGRITY - living what we believe in honesty
CREATIVITY - vibrant, dynamic atmosphere maximising opportunities
PURPOSE - by leadership and inspiration to maximise potential
HUMILITY - genuine compassion and gratitude
FAMILY - a culture of care for family and community

Archer Concepts

Archer Concepts

Our Guarantee

5 Year Warranty

Archer Hospitality guarantees all furniture against defects in workmanship and materials for 5 years, when products are used in situations for which they were designed for.

 

10 Year Warranty

Archer Hospitality’s upholstery team source only the best quality foam for our chairs, which comes with a 10 year warranty to ensure that you and your clients enjoy the very best of comfort for your seating.


Delivery & Installation

Quality Assurance

We offer you total Quality Assurance on all our products. We ensure Quality Assurance checks are carried out on every product before delivery.

Delivery service & installation guarantee

We’ll do whatever it takes to make it right! We offer you a complete efficient and effective service from the initial planning and consultation stages of your project to the installation of your furniture. As part of our standard service, we deliver furniture to your individual rooms and dispose of any wrapping. All for no extra cost. If your project handover date slips – don’t worry, we’ll store your furniture free-of-charge until you are ready to receive it.


Maintenance & Cleaning

Our furniture is designed for ease of repair, so please call for spares or assistance if required. The most common request we have is for replacement locks and spare keys, please use let us know if it is for a left hand or right hand door or for a drawer.

Cleaning Instructions

Surfaces of cabinets, doors, tabletops etc are melamine faced and need only wiping with a damp soft cloth and then a dry cloth to keep clean. Soap or detergent can be used for organic stains but avoid unnecessary wetting or abrasive cloths and cleaners, and use proprietary cleaners as directed when needed for stubborn stains.

Fabric upholstery, including all healthcare specific fabrics, should be routinely cleaned to retain its looks by vacuuming and wiping with a damp cloth. Remove spillages promptly with an absorbent dry cloth, and use liquid soap with warm water for soiling. Water based proprietary cleaners can be used, following instructions carefully, you can use safe solvents such as mineral spirit. Bleach diluted 1:10 with water can be used to disinfect. Important: Remove all cleaning product residues as they inhibit stain repellents.

Vinyl (leather-look) upholstery should be cleaned with a brush and tepid soapy water, rinsing thoroughly with clean water. Never use polish, stain remover or solvent.

Polished timber components such as table bases, bed legs and headboards: wipe over with a damp cloth and then a dry cloth. Soap and detergent cleaners can be used if necessary but avoid solvents, abrasives and cleaners containing silicon, which can degrade the lacquer over a period of time.

Maintenance

Where there are strengthening or connecting bolts in solid timber (e.g. bed headboards and table bases) they may need tightening down with an allen key if there is any slight natural movement in the timber.

Archer Concepts


ENVIRONMENTAL POLICY

At Archer Hospitality we take seriously our environmental responsibilities in regard to the impact of all company activities on the environment, which is why:

  • As an ethical, socially responsible company, we work hard to minimise our environmental impact. We do our part by endeavouring that all our timber and timber based materials originate from verifiable accredited suppliers.
  • Cardboard packaging is re-used until depleted and then recycled.
  • Delivery schedules are carefully and routinely planned in order to optimise the transport carbon footprint while serving our customers as effectively as possible.
  • Our designs for inbuilt quality and maintenance means a very long product life-cycle which is not only good value for the customer but also minimises impact on the environment.

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